1. The Information We Collect:
We collect and process personal information in order to provide you with our interior design services, advice sessions, and updates. This may include:
Name
Email address
Phone number
Postal address
Interior design preferences
Project information and photos (if provided)
Business details (if you're working with us in a commercial capacity)
Notes from consultations or questionnaires
We only collect information that is relevant and necessary for the services we provide.
2. How We Collect Your Information
We collect information when you:
Complete a contact form or questionnaire
Book a consultation or design session
Email or call us directly
Subscribe to our newsletter
Engage with us on social media or other platforms
3. What We Use Your Information For
We use your data to:
- Deliver our design services to you
- Manage bookings and communication
- Understand your design goals and preferences
- Send occasional updates or marketing emails (only if you’ve opted in).
- Maintain accurate records for business and legal purposes. To keep you informed about relevant future projects, services, or updates, even if they’re not related to your original inquiry or project.
We will never sell or share your information with third parties for marketing purposes.
4.Storing and Protecting Your Data
Your personal information is stored securely in GDPR-compliant platforms such as Google Workspace, Notion, and project management tools we may use internally.
We take appropriate steps to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.
5. Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (unless we are legally required to keep it)
- Withdraw consent at any time (for example, unsubscribing from newsletters)
To exercise any of these rights, simply email hello@zoewillisdesign.com
6. Data Retention
We keep your personal information only as long as necessary to fulfil our services and legal obligations. For example, design project records may be kept for up to 6 years for tax and legal purposes.
7. Cookies
We use basic cookies on our website to enhance your browsing experience. You can adjust your browser settings to refuse some or all cookies if you prefer.
8. ICO Registration
Zoe Willis Design is registered with the Information Commissioner’s Office (ICO) as required under the Data Protection Act 2018.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the date clearly marked.
10. If the Business Changes Hands
If Zoe Willis Design is ever sold, merged, or transferred to a new owner or rebranded, your personal data may be transferred as part of the business assets. The new owner would only be permitted to use your information in ways consistent with this Privacy Policy, or as otherwise agreed with you.
If you have any questions about how your data is handled, you can contact us at:
hello@zoewillisdesign.com